FAQ
Orders
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- Can I get Grammar Rhymes from a bookstore?
No. Grammar Rhymes is only sold from the grammar-rhymes.com online store and at the Early Stage stand during selected teacher conferences. - What is the order lead time?
The maximum order lead time is two to five business days from the date of payment receipt. - Can items from one order be sent to two different addresses?
There is no possibility to ship items from a single order to two different addresses. Please place two separate orders. - I placed an order, can I cancel it?
Once placed, your order is immediately transferred for fulfillment. There is no way to cancel an order that has been placed.
You can inform us about changing your mind via e-mail at shop@earlystage.pl – we will withhold the shipment of your package, if it hasn’t been sent yet. - Will I receive a VAT invoice?
Absolutely! In order to receive a VAT invoice, you need to complete the appropriate fields while placing your order.
- Can I get Grammar Rhymes from a bookstore?
Shipping and delivery
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- What is the delivery cost?
DHL courier: PLN 15.00
DHL Drop-off and Collection Point: PLN 12.50
- What is the delivery cost?
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- What is the delivery time?
Up to three business days from the shipping date.
- What is the delivery time?
Payments
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Can I pay with a traditional money transfer?
In order to facilitate your purchases, we only allow payments through the iMoje service. -
I have a discount code, how can I use it?You can use your discount code while providing your information for your order – just enter it in the proper field.
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I’m buying a larger number of books, can I expect an additional discount?
Yes, the discount details are provided on the individual product pages. - How many books can fit into one parcel?
One parcel can hold up to 24 books (a teacher’s pack is two books). If you want to order more books, you will be charged for an additional package.
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- Can I order items abroad?
Yes. If you’d like to order our book abroad, drop us an e-mail at – shop@earlystage.pl - Can I collect my items in person?
No. We only process shipping orders. - When will I get access to the music app?
Development works are still pending for the music app. To access the recordings playlist, send us an e-mail at: shop@earlystage.pl - When will I get access to the teacher’s platform?
A platform access code can be found in the Teacher’s Book. You can use this code to log into the platform at universe.earlystage.pl.
- Can I order items abroad?
Exchange and returns
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- How can I return the books I bought?
In order to return books, you need to download the return form from grammar-rhymes.com, complete it and send it to shop@earlystage.pl.
Unused books must be returned to 01-694 Warszawa, ul. Oksywska 23 no later than fourteen days after your withdrawal from the contract. - When will I receive reimbursement after I withdraw from the contract?
We reimburse your money using the same payment method within 14 days after we receive your returned items. Note! We will not accept returns if the music app or the teacher’s app code has been used.
- How can I return the books I bought?