Grammar Rhymes Online Store Terms and Conditions
Early Stage Spółką z ograniczoną odpowiedzialnością
Ul. Oksywska 23, 01-694 Warszawa
Tax Identification Number [Numer Identyfikacji Podatkowej, NIP] 521-365-50-87,
National Official Business Register Number [REGON] 146799889,
National Court Register Number [Krajowy Rejestr Sądowy, KRS] 0000471884.
§ 1 General Provisions
1. These terms and conditions, hereinafter referred to as the “Terms and Conditions”, define the
rules of using the online store located at the URL www.grammar-rhymes.com, hereinafter referred to
as the “Store”.
2. The online store operating at www.grammar-rhymes.com is run by Early Stage Sp. z o.o., Tax
Identification Number [Numer Identyfikacji Podatkowej, NIP] 521-365-50-87, National Official
Business Register Number [REGON] 146799889, hereinafter referred to as the “Seller”.
3. Store address and contact information:
internet address www.grammar-rhymes.com;
e-mail – sklep@earlystage.pl;
mailing address – ul. Oksywska 23, 01-694 Warszawa.4.
Before using the Store, each person should read its Terms and Conditions.
5. Making purchases in the Store requires the Customer to have an active and efficient e-mail
account.
6. All rights to the Online Store, including proprietary copyrights, intellectual property rights to its
name, its Internet domain, the Store Website, as well as to patterns, forms and photos presented on
the Store Website for the purpose of presenting the Products belong to the Seller, and cannot be
used without the consent of the Seller.
7. By making a purchase on www.grammar-rhymes.com, the Customer also agrees for their personal
data to be placed in the database and processed for the purposes of the order fulfillment.
8. The term “Product” should be understood as: teacher’s manual, student’s manual, disc, activation
codes, and other items offered by the Seller to the Customer.
§ 2 Types and scope of the Store’s activities and order fulfillment
1. The information provided on the Store’s website, including information about the presented
Products, in particular their descriptions, technical and operational parameters and prices, constitute
an invitation to conclude a contract, within the meaning of Article 71 of the Civil Code.
2. To purchase the Product, only filling out the order form is required.
3. In order to place an order, the Buyer should perform the following actions:
a) add a Product to the Cart
b) select delivery type
c) make payment
d) The customer places the order after reviewing the Terms and Conditions of the store, by clicking
the "Buy and pay" button.
e) the confirmation of placing an order is automatically sent to the Customer’s e-mail address.
The Store may suspend the acceptance of the order in case of doubts regarding the correctness of
the data indicated by the Customer in the order form.
4. Before confirming the purchase, the Store presents the Customer with the following information:
a) description of the Product;
b) the total price of the ordered Products, including taxes, as well as the fee for transport, delivery or
postal services and summing up the total amount of the order with the selected delivery option
c) regarding the method and date of payment
d) regarding the manner and date of performance by the entrepreneur.
5. The Store undertakes to deliver defect-free items.
6. The prices presented on the Store’s website are given in Polish zloty and include VAT. The price of
a Product does not include delivery costs.
7. The conditions and methods of delivery can be found in the “FAQ” tab.
8. The price displayed in the cart summary includes the costs of the Product and shipping.
9. Payment in the Store is made through Dotpay with its registered office in Krakow at ul. Wielicka
72. The Customer makes payment before the fulfillment of the Order. Dotpay allows you to pay by
credit card or quick transfer from selected Polish banks.
10. The Product will be sent after the payment is credited to the Store’s account.
11. The contract is deemed to have been concluded when the Store confirms the receipt of funds to
the bank account and sends the Customer a confirmation of acceptance of the order for execution
12. Parcels are sent via the InPost courier company. The shipment takes place in the territory of the
Republic of Poland.
13. The Customer will be notified by e-mail about the shipment of the Product. If the parcel is sent by
the InPost courier company, the Customer will receive an email with parcel number. You can track
the shipment at the following address: www.inpost.pl
14. An Invoice/Receipt confirming the purchase is sent with the Product. Each Customer placing an
order agrees to receive information related to the course of the transaction, notifications of changes
to these Terms and Conditions to the e-mail address they provided.
15. The instructions on withdrawal from the contract and the withdrawal form, constituting
Attachments 1 and 2 to these Terms and Conditions, are available for download on the Store’s
website.
16. The turnaround time is shown for each item. This is an approximate time counted from the
moment of accepting the order to its completion until the parcel is sent and delivered to the
Customer. If there are items in the order for which the turnaround time varies, then the order is
processed as the item for which you have to wait the longest. If it is not possible to execute the order
within the time limit originally specified on the Store’s website, the Customer will be informed
immediately about it together with the determination of a new deadline for the order completion. In
this case, the Customer may resign from the order, or the parties may agree on a longer period of
order fulfillment
17. Other information regarding the functioning of the Store, and containing commercial information
about new Products, services or promotions of the Store, as well as promoting the Products of the
Administrator’s partners, will be sent only to those Customers who have given their consent.
§ 3. Privacy Policy
1. The Personal Data Controller is Early Stage Spółka z ograniczoną odpowiedzialnością, ul. Oksywska
23, 01-694 Warsaw, Tax Identification Number [Numer Identyfikacji Podatkowej, NIP] 521-365-50-87,
National Official Business Register Number [REGON] 146799889.
2. Personal data is processed pursuant to the provisions of Article 6(1)(b) of the Regulation (EU)
2016/679 of the European Parliament and of the Council on the protection of natural persons with
regard to the processing of personal data and on the free movement of such data, and repealing
Directive 95/46/EC, called General Data Protection Regulation. In this respect, the provision of data is
both a statutory requirement, on the basis of which public law obligations arise, the performance of
which requires the processing of data, as well as contractual requirement, and failure to provide
them would prevent the conclusion and performance of the contract. Personal data will be
processed to the extent and for the duration of the above-mentioned contract and in any case until
the date of limitation of claims resulting from this contract, unless a separate legal obligation is
imposed on the personal data controller by law.
3. Only personal data provided by the Customer voluntarily is collected. The data is processed for the
purpose necessary to perform the provisions of these Terms and Conditions, and in particular in
order to:
a) enter into a sales contract of the ordered Product,
b) deliver the Product to the Customer, for which the Customer has placed an order,
c) issue a document confirming the sale of the Product,
d) book transactions in the Store’s IT accounting system for the period required by law and store
personal data in the IT accounting system to ensure the history of commercial transactions made by
the Store,
e) store Customer’s personal data in the Customers database.
4. With the additional consent provided by Customer, the collected personal data may also be used
for promotional and marketing purposes, in particular to present the Customer with the Store’s
commercial offer and other marketing information related to the Store.
5. The Customer has the right to access their personal data at any time and the right to rectify it and
request its deletion.
6. The Controller informs that the Customer is not obliged to provide their personal data, however,
the refusal to provide it will prevent performing the services for the Customer specified in the Terms
and Conditions and the services resulting from the contract concluded between the Store and the
Customer.
7. The collected data is carefully protected in accordance with applicable laws. The Controller makes
every effort to ensure an appropriate level of security for the stored data.
8. The Store uses cookies.
9. The Store informs Customers that the services offered by the Store are provided through the
public Internet network. In connection with the above, the Store informs Customers that the use of
the Store’s services may involve the risk of interference by third parties in the transmission of data
sent via the Internet between the Store and the Customer, subject to paragraph 4 (5).
10. Information on the principles and methods of recording, securing and sharing the content of the
concluded contract by the Store with the other party:
a) The content of the concluded contract is recorded, secured and made available by sending an
appropriate e-mail after the conclusion of the Sales Contract together with the Order specification
and proof of purchase.
b) The content referred to above is additionally recorded and secured in the Controller’s ICT system.
§ 4 Technical requirements
1. In order to make a Transaction, the Customer should have a device with Internet access (for
computers – a web browser in the version current for a given operating system; for mobile devices –
the current version of the web browser built into the device) with a minimum screen resolution of
1024 x 768.
2. The Company does not guarantee the proper functioning of the Website on the Customer’s device
if the minimum requirements set out in this section are not met.
3. The Customer using the Website, intending to make a Transaction, should possess an e-mail
address.
4. The computer system of the Customer using the Website may store (unless the Customer blocks
the above functionalities in their web browser) cookies, i.e. information transferred by the Website’s
server to the Customer’s computer, provided that only the information left by this server and the
ActiveX plugin for handling the information provided by the Website will be readable by the
Website’s server.
5. The transmission of data by the Customer is secured by SSL, which allows the transmission of
information between the Customer’s device and the Party in an encrypted manner.
6. In order to protect the Customer’s device and the information left on the Site, the Customer
should follow the generally accepted principles of network security.
§ 5 Withdrawal from the contract
1. Pursuant to the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827), the
Customer who is a consumer has the right to withdraw from the concluded contract in writing
without giving any reason within 14 days from the date of handing over the item, i.e. from the
moment when the Customer came into possession of the item, or when a third party, other than the
carrier, indicated by the Customer came into possession of the item.
2. To meet the 14-day deadline mentioned under section 1, it is sufficient to send the declaration of
withdrawal before it lapses. The Store allows to submit a statement of withdrawal by e-mail to the
following address: sklep@earlystage.pl. After receiving the statement electronically, the Store will
immediately send the Customer, who is a consumer, a confirmation of receipt of the statement of
withdrawal from the contract.
3. According to art. 38 of the Act on Consumer Rights, the right to withdraw from a distance contract,
in accordance with the Act, does not apply to the consumer in the following cases:
a) for the provision of services, if the entrepreneur has fully performed the service with the express
consent of the consumer, who was informed prior to the commencement of the provision that after
the performance by the entrepreneur, they will lose the right to withdraw from the contract;
b) in which the price or remuneration depends on fluctuations in the financial market over which the
entrepreneur has no control and which may occur before the deadline to withdraw from the
contract;
c) in which the subject of the service is a non-prefabricated item, manufactured according to the
specification of the consumer or serving to meet their individual needs;
d) in which the subject of the service is an item that is perishable or has a short shelf life;
e) in which the subject of the service is an item delivered in a sealed packaging, which cannot be
returned after opening the packaging due to health protection or hygiene reasons, if the packaging
has been opened after delivery;
f) in which the subject of the service are items which, after delivery, by their nature, are inseparably
connected with other items;
g) in which the subject of the service are alcoholic beverages, the price of which was agreed at the
conclusion of the sales contract, and the delivery of which may take place only after 30 days and the
value of which depends on fluctuations in the market, over which the entrepreneur has no control;
h) in which the consumer explicitly requested the entrepreneur to visit them for urgent repair or
maintenance; if the entrepreneur additionally provides services other than those requested by the
consumer or supplies items other than spare parts necessary for the repair or maintenance, the
consumer has the right of withdrawal in respect of the additional services or items;
i) in which the subject of the service are sound or visual recordings or computer programs delivered
in a sealed package, if the package has been opened after delivery; for the delivery of daily
newspapers, periodicals or magazines, with the exception of a subscription contract;
j) concluded by public auction;
k) for the provision of accommodation services, other than for residential purposes, transport of
goods, car rental, catering, leisure services, entertainment, sports or cultural events, if the contract
indicates the day or period of service provision;
l) for the delivery of digital content that is not stored on a physical medium, if the performance
began with the express consent of the consumer before the deadline to withdraw from the contract
and after the entrepreneur informed them about the loss of the right to withdraw from the contract.
4. In the event of withdrawal from the contract, the Customer is obliged to return the Product to the
following address: Oksywska 23, 01-694 Warsaw, immediately, but not later than 14 days from the
day of withdrawal. The returned Product should be packed in a way that prevents its damage in
transport.
5. If the Customer exercises the right referred to in section 1, the direct costs of returning the
Product shall be borne by the Customer.
6. In the event of withdrawal from this contract, the Customer shall be refunded the value of the
order. The store does not refund the cost of delivering the item.
7. In the event of withdrawal from this contract, the Store will return the order value to the
Customer no later than 14 days from the date of receipt of the returned Product.
8. The Store shall return the payment using the same payment method as used by the Customer,
unless the Customer has expressly agreed to another method of return that does not entail any costs
for them.
9. Returned goods must not bear traces of use.
10. The use of activation codes for the Grammar Rhymes platform and for the Application is
equivalent with the use of the Product.
§ 6 Complaints
1. Regarding complaints, the Customer who is a Consumer may exercise the rights granted by the
Civil Code of 23 April 1964. (Journal of Laws No. 16, item 93, as amended) and the Act of
30 May 2014 on consumer rights (Journal of Laws 2014, item 827 of 24 June 2014).
2. The Store is liable to the Customer under implied warranty if the Product has a physical or legal
defect. A physical defect consists in the non-compliance of the Product with the contract.
3. Complaints regarding ordered Products may be submitted by e-mail to the following address:
sklep@earlystage.pl or via registered mail to the following address: ul. Oksywska 23, 01-694 Warsaw.
4. When filing a complaint, the following need to be provided: the Customer’s name and surname,
transaction date, order number, address, item and reason for the complaint, and contact details.
5. The Customer cannot withdraw from the contract if the defect is insignificant.
6. Complaints submitted by the Customer shall be considered within up to 14 days of their
submission. The Store’s failure to provide a declaration within this period shall be considered as
recognition of the claims submitted by the Customer.
10. The Customer will be notified about the resolution of the submitted complaint in the same way
as the complaint was sent. The resolution of the complaint will be additionally sent electronically to
the e-mail address provided by the Customer.
11. In the event of a positive resolution of the complaint, the Store shall send to the Customer
a Product free of defects or with a defect removed within reasonable time. If a repair or replacement
with a new Product is not possible, the Store, in accordance with an alternative request made by the Customer,
will reduce the price or return the equivalent price of the Product.
§ 7 Final provisions and description of the possibility of using out-of-court means of handling
complaints and pursuing claims
1. The provisions of these Terms and Conditions are not intended to exclude or limit any rights of the
Customer who is also a Consumer under mandatory legal provisions. In the event of non-compliance
of these Terms and Conditions with the above provisions, these provisions shall prevail.
2. In matters not covered by these Terms and Conditions, the provisions of Polish law shall apply,
including in particular the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827
of 24 June 2014) and the Act of 23 April 1964 – Civil Code (Polish Journal of Laws of 1964 No. 16,
item 93, as amended).
3. Information on the possibility for the Customer, who is a consumer, to use out-of-court complaint
resolutions and pursuing claims, and the rules of accessing these procedures are available at the
offices and on the websites of poviat (municipal) consumer ombudsperson, social organizations
whose statutory tasks include consumer protection, Voivodship Trade Inspection Inspectorate and at
the following Internet addresses of the Office of Competition and Consumer Protection:
http://www.uokik.gov.pl/spory_konsumenckie.php;
http://www.uokik.gov.pl/sprawy_indywidualne.php;
http://www.uokik.gov.pl/wazne_adresy.php;
The Customer who is a consumer has, among others, the following possibilities to use out-of-court
means of complaints resolutions and pursuing claims:
a) Permanent consumer arbitration court operating at the Trade Inspectorate – the possibility of
requesting a consideration of a dispute arising from the concluded Sales Contract;
b) voivodeship inspector of the Trade Inspectorate – the possibility of requesting the initiation of
mediation proceedings in an amicable dispute until the dispute between the Customer and the Store
is resolved;
c) the poviat (municipal) consumer ombudsperson or a social organization whose statutory tasks
include consumer protection (including the Consumer Federation, the Association of Polish
Consumers). Advice is provided by the Consumer Federation under the charge-free consumer
helpline number 800 007 707 and by the Association of Polish Consumers at the email address
porady@dlakonsumentow.pl.